Frequently asked questions

I am trying to check out, but my order value is only showing in Norwegian Krone ( NOK / kr ). How do I know how much I actually pay?
Before you go on to shipping, you see the value of your products. So all you have to do is add shipping cost to your total. I have flat rate shipping, which is as follows:

Norway: 32 NOK / approx $3.7
European countries: 38 NOK / approx $4.4
Rest of the world: 45 NOK / approx $5.2

 

I just placed an order. When will it ship?
Current processing time: 1 - 3 weeks.

All kits are ready to ship, while everything else is made to order.

 

How long does it take to ship to my destination?
Scandinavia: 2 - 5 business days

Europe: 1 - 3 weeks
Rest of the world: 2 - 5 weeks 

I am shipping from Norway, Europe. 

 

I got a shipping notification, but no tracking number?
Due to the expenses of tracking, I ship orders without tracking. I've rarely experienced lost orders, but should you be so unfortunate to not receive your order within 6 weeks, please contact me!

 

I received my order, but something is wrong with it. What should I do?
If you've received your order, but something is wrong with your stickers or you are missing a sheet, please don't hesitate to contact me! I want all my customers to be happy, and I want everyone to get what they pay for, which is good quality stickers! Reach out to me on Etsy or Instagram and we'll figure something out.

 

I placed an order, but my address is wrong. What should I do?
Please contact me with your correct address as soon as possible, so I can send your order to the right one! Please contact me on Etsy with your order number.

 

Can I combine orders?
Sadly, no. I work through orders chronologically from oldest to newest and this would slow down the process.

  

I want to cancel my order, what do I do?
I am sorry, but you are not able to cancel any orders placed on the website. 

 

How often do you publish new releases?
Usually every Friday!

 

Do you make custom stickers?
Sometimes, yes. It depends what you're after. You can always message me, and I'll give you a reply!

 

What about customs and import taxes?
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
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